CHELAN DOUGLAS PARTNER SERVICE DIRECTORY
What is the Partner Services Directory?
The partnership developed a resource training website organized for staff with no knowledge, some knowledge and extensive knowledge to assist customers in accessing services. The website takes a systematic approach to customer service, providing resource informational sheets with relevant information to effectively help staff assist clients.
USING THIS DIRECTORY:
Guiding Questions are general questions that form a survey to help staff to identify all of a client’s needs. The Guiding Questions page organizes guiding questions by service categories. Each question links to a related services page. For example, under the Basic Needs category, clicking on the Housing link displays the the Housing Assistance services page, which displays a list of housing-related services.
Programs organize services by categories. The Programs page displays definitions of each category. Click on individual categories on either the page or the drop-down menu to display each page. For example, to locate Housing Assistance services from this page, click on the Basic Needs link to display a list of service areas. Select Housing to display the same Housing Assistance service page in the example above.